Offers by text (SMS program)

Program name: RTP Bookings Offers (the registered messaging brand). Operated by RTP Bookings. Contact: support@rtpbookings.app.

At a glance

Type of messages: marketing texts: occasional offers, promo codes and invitations to rebook from the business you booked with, sent by RTP Bookings Offers.
Message frequency: up to 4 msgs/month from each business.
Msg & data rates may apply.
Opt out: Reply STOP to cancel, HELP for help.
Optional: a separate, unchecked box; consent is not a condition of booking or purchase.

What the texts are

Businesses that take bookings through RTP Bookings can text their customers occasional offers (a promo code, what it is worth, when it ends, and a link to book) and an invitation to rebook some weeks after a visit. Each text names the business that sends it and ends with "Reply STOP to opt out." They go only to customers who ticked the separate offers box described below, at most 4 messages a month from each business.

These are separate from appointment texts (confirmations and reminders), which have their own consent box and their own program page. Offers come from a different number than appointment texts.

How customers opt in (the form on every booking page)

The last step of every booking page asks for the customer's name, email and mobile number. Under the mobile number field are two separate checkboxes, both unchecked by default and both optional: one for appointment texts and one for offers. The customer can complete the booking without ticking either box; no texts are sent to a number unless its box is ticked. Pressing Confirm booking submits the booking together with whatever they chose. This is the form section shown on every booking page, with the same wording:

Name

Mobile number (optional)

Only texted if you tick a box below.

Yes, text me appointment confirmations and reminders from RTP Bookings for the business you book with at this mobile number. Msg frequency varies (up to 3 msgs per booking). Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of booking. Also text me marketing messages from RTP Bookings Offers for the business you book with: occasional offers, promo codes and invitations to rebook, at this mobile number. Up to 4 msgs/month. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Optional and separate from the appointment texts above; consent is not a condition of booking. Privacy Policy · Terms.

You can book without ticking either box.

A business can also record on a customer's profile that the customer agreed to offers in person; customers who never agreed are not sent offers. Imported customers have no consent until one of those happens.

Frequency and cost

Up to 4 msgs/month from each business you opted in with. Msg & data rates may apply according to your mobile plan.

Opting out and help

Reply STOP to cancel: one final text confirms it and no further offers are sent. Appointment texts are not affected.
Reply HELP for help, or email support@rtpbookings.app.

Example messages

"Aloha Studio: Spring special for returning clients. Use code ALOHA-7K2M for 20% off until 30 Apr. Book: https://rtpbookings.app/embed/aloha-studio/?ref=text-offer Reply STOP to opt out."
"Aloha Studio: New hot stone massage this month. Use code ALOHA-Q4R8 for $15 off until 31 May. Book: https://rtpbookings.app/embed/aloha-studio/?ref=text-offer Reply STOP to opt out."

Privacy

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See the Privacy Policy and the SMS section of the Terms of Service.